PRIVACY POLICY

1. Information We Collect

Personal information: Name, contact number, email address, address, ID proof, driver’s license details etc.

Booking details: dates, pick‐up & drop locations, travel itineraries, payment information.

Use of services data: vehicle usage, damage reports, feedback.

2. How We Use Your Information

To process and manage your bookings.

To provide you with customer service, respond to enquiries.

For safety, verification, and regulatory compliance (e.g. verifying identity).

To send promotional offers or updates (only if you consent).

For improving service, internal record keeping, analytics.

3. Data Sharing

We may share information with service providers we partner with (drivers, hotels, etc.) only to the extent needed to fulfil services.

We will not sell or rent your personal information to third parties.

Information may be disclosed if required by law / legal obligations.

4. Data Security

We implement appropriate technical and organizational measures to protect your data from unauthorized access, alteration, or loss.

Access to personal data is limited to those who need it to perform their roles.

5. Data Retention

We will retain your data as long as necessary for the purposes outlined (booking, legal obligations, etc.).

After that period, we will delete or anonymize your data securely.

6. Your Rights

You have the right to request access, correction, or deletion of your personal data.

You may withdraw consent for marketing communications at any time.

You may request restriction of certain processing of your data.

7. Cookies / Tracking (if applicable)

We may use cookies or similar technologies on our website to enhance user experience, track usage, etc.

You have options to disable cookies via browser settings, though some site functionality may be affected.